FENTEC Oy and the Würth Group have signed an agreement on 8.11.2022 for cooperation and delivery of the global 24/7 service solution to the Würth Group. FENTEC’s solution brings new technology to Würth’s existing business model in providing shop-in-shop service to worldwide customers. The FENTEC 24/7 Solution™ is an automated self-service point enabling sales, rental and lending services onsite. The Würth Group is the global market leader in the development, production and sales of fastening and assembly materials, operating in over 80 countries with over 400 companies.
New solution streamlines the Würth Group’s operations
Würth Group’s success is based on strong sales organization and customer-specific service solutions. The shop-in-shop service provided by Würth means placing a shop at customers’ facility onsite. The service offers entire product range and customized stock with 24/7 availability close to customer.
FENTEC 24/7 Solution™ brings new technology to Würth Group’s existing business model. The centralized service offers local Würth companies an easy way to establish a new service supply model.
– Würth is excited to continue and intensify its close partnership with FENTEC. Until now we have been using FENTEC solutions very successfully in Finland. I am very happy that we have achieved a global agreement that allows all Würth Companies worldwide to boost their system selling approach, says Thomas Garz, Senior Vice President of Adolf Würth GmbH & Co. KG.
FENTEC’s solution brings a competitive edge to Würth in providing better service level to their customers. FENTEC 24/7 Solution enables many automated functions, such as stock inventory, transactions registering and reordering. Sales personnel’s time can be focused on customer care instead of manual tasks. The solution streamlines Würth’s operations and strengthens customer loyalty.
FENTEC’s own product development and manufacturing is 100% Finnish work
FENTEC 24/7 Solution™ is a comprehensive in-house product development by FENTEC, including innovative software, electronics and mechanics. The solution includes several products for different environments. Products are designed and manufactured in Tampere and Riihimäki in Finland. FENTEC is building a distributor network for offering sales and service for customers locally. FENTEC distributors are already established in Norway and Sweden.
– We are enthusiastic about the great milestone achieved in our partnership with Würth Group. Long-term collaboration with Würth Oy has build a solid foundation for shared global success, celebrates Jari Kinnunen, CEO of FENTEC.
#FENTEC #Würth Group #partnership agreement #FENTEC247Solution #self-servicepoint #onsite #OperationsTransparency #ResourceEfficiency